“If you think it’s expensive to hire a professional to do the job, wait until you hire an amateur.”

Red Adair

Online Australia Post Customs Clearance

Our fee for this service is AUD $250 + GST. Some parcels need a formal import declaration before Customs will release them, depending on the value and nature of the goods. Depth Logistics can handle the customs clearance formalities so that Australia Post can then deliver your parcel. Complete the form below and upload your documents, and we will start customs clearance formalities on your behalf.

Call Now: 07 3054 4670 (HQ – 24 hours)

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Our fee

Attendance to customs clearance formalities: AUD $250.00 + GST (GST is additional).

Government charges, including Customs and Quarantine fees

These include, but are not limited to, quarantine fees and treatments, electronic entry charges, and import duty and GST, which we collect and pay on your behalf. We will invoice these charges, and they must be paid before final clearance of your parcel.

What to upload

Upload all the documents you have, such as the Australia Post notice and the invoice for the goods. Our guide to documents required for customs clearance explains what is usually needed.

First Name *

Last Name *

Company Name

ABN (Commercial Importers Only)

Street Address: No PO BOX

Phone (including country/area code) *

Email Address *

Please upload all available documents *

Drag and drop media files to upload or

Maximum file size: 25 MB

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Any other notes or comments

Acceptance of Terms and Conditions

I accept this quotation and acknowledge that Depth Logistics cannot finalise my import declaration until I provide all required documents and satisfy Customs and Quarantine queries and holds should they arise.

I acknowledge Customs and Quarantine have harsh penalties for providing false or misleading information.

I declare that I am the owner/authorised representative of these goods and that all information provided herein is true and correct.

I have read, understood and agree to the User Agreement and Privacy Policy and hereby authorise Depth Logistics to arrange customs clearance of my cargo.

IMPORTANT: Your credit card will only be debited for Depth Logistics Customs/Quarantine attendance fees at this time. As we process your clearance, you will be progressively invoiced for any further additional third party charges in accordance with this quotation and our terms and conditions. All charges must be settled before your cargo will be released and delivered.

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Parcel clearance enquiries

Contact our customs clearance team

Call your nearest office, or reach us any hour on the 24-hour line.

24-hour line

07 3054 4670

enquiries@depthlogistics.com

Request a quote

Coolangatta

Head office

07 3054 4670

2/17 Griffith St
Coolangatta QLD 4225

Postal address: PO Box 811
Coolangatta QLD 4225

Get directions

Brisbane

8 Culya St
Pinkenba QLD 4008

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Darwin

31 Muramats Rd
East Arm NT 0822

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Townsville

16 Mackley St
Garbutt QLD 4814

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Frequently asked questions

Why is my Australia Post parcel held by Customs?

Some parcels need a formal import declaration, depending on the value and nature of the goods. Depth Logistics can lodge it so Australia Post can deliver.

How much does it cost?

Our fee is AUD $250.00 + GST. Government charges such as quarantine fees, entry charges, import duty and GST are invoiced separately.